Frequently Asked Questions
Everything you need to know about shopping with Prad Shop
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Simply visit our returns portal, print your prepaid label, and ensure the item is in its original condition with tags attached.
Are the materials used in your clothing sustainable?
Prad Shop is committed to ethical fashion. 70% of our current collection is made from organic cotton, recycled polyester, or sustainable linen.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Klarna.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery in real-time.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.